On January 1, 2025, the Social Web Portal of Electronic Services of the Ministry of Social Policy launched a service for submitting an application for providing a rehabilitation aid (RAA). We explain who can now use it and what other ways there are to submit an application.
Online
This can be done on Social portal of the Ministry of Social Policy or, as before, through Electronic account of a person with a disability .
- Social portal of the Ministry of Social Policy — soc.gov.ua
Currently, in the first phase, the service on the portal is available to people who will undergo an assessment of their daily functioning by expert teams. Their work started on January 1, 2025, replacing the MSEC.
Information from the expert team's decision will be transmitted to the Unified Information System of the Social Sphere (UISS), so it will automatically be displayed in your personal account on the portal.
1. Log in to Social portal of the Ministry of Social Policy using KEP, UEP or BankID.
2. Choose «"Application for provision of a rehabilitation aid"», then press «"Submit an application"»
3. Fill out the application - the data will be automatically updated.
4. You can also update your information in your personal account by clicking «"Information about me"».
5. Sign the application with an electronic signature.
6. Check the status of the application on the portal in the section «My statements».
After the application is processed, an e-recommendation about providing rehabilitation means will appear in your personal account.
Importantly: If you have received another document confirming the need for rehabilitation measures, such as an MSEC opinion, by January 1, 2025, you can choose another convenient way to submit your application. The options are listed below.
- Electronic office of a person with a disability (CBI)
This service allows you to submit not only an application for a rehabilitation tool, but also an application to a selected enterprise. In addition, you can submit an application for compensation for a product you purchased yourself - this function is temporarily unavailable on the Social Portal of the Ministry of Social Policy.
1. Log in Electronic account of a person with a disability . You need to pass initial registration , if not registered in the Centralized Disability Data Bank (CDB).
2. If you are already registered with the CBI, go to secondary registration , after which you will get full access to the functionality of the account.
3. Press «"Applications for the need for technical means of rehabilitation"» and fill in the required fields in the application form. Detailed instructions — via link .
4. Attach files - scanned copies of documents.
5. Sign the application with an electronic signature.
6. Check the status of your application in your personal account.
Written statement
This can be done by contacting one of the nearest institutions in your community:
- to the administrative services center (ASC);
- to the structural unit for social protection of the population (OSZN);
- to territorial branch Fund for Social Protection of Persons with Disabilities (FSZOI).
When submitting an application for rehabilitation assistance, the following documents must be attached:
- a conclusion or other document confirming the need for rehabilitation measures;
- passport/birth certificate or other document confirming identity;
- identification code.
Pay attention! In some cases, additional documents may be required.
In addition, you can submit an application through an employee of the territorial branch of the Federal Social Insurance Fund for Social Insurance or through a social worker of the institution where you receive medical or rehabilitation assistance.
The application will be processed within 3 business days from the date of application, after which an electronic referral will be generated to provide a means of rehabilitation.
We remind you that the Ministry of Social Policy simplified submitting applications for rehabilitation funds.