Algorithm of actions if your property is damaged

The algorithm of actions for the OWNER/CO-OWNER of the damaged home is as follows.

  1. You must have a smartphone.
  2. Install the Action application, or update it to the latest version.
  3. Go to the “E-recovery” section”
  4. Fill in the first item “Report damaged property”
  5. Open an “e-Recovery” card online in your bank’s application (not to be confused with previously issued cards during COVID-19 “e-Support”)
  6. Return to the Action application and in the same section, complete the “Submit an application for payment” item.
  7. Order an extract of no criminal record in the “Certificates and extracts” section (select the items “At the place of request” and “FULL”)
  8. Waiting for the commission's visit.
  9. Complete the Damage Report in the methodological office of the Education Department at 20 Staronikolska Street. To do this, bring your housing documents with you.

⚡️ If you submit an application to 2 or more addresses, a bank card is opened for each address separately.

⚡️If, when filling out the sub-item “Submit an application for payment”, you receive a message “register property in the DRRP”, or “housing not found” or “contact the ASNAP” – you must contact office number 5 of the ASNAP (37 Staronikolska St., Chuguiv)

⚡️If you have co-owners of the home, you must obtain their consent to provide compensation either through the Diya application or by filing an application with a notary.

⚡️For clarification or other questions, please contact the head of the compensation commission, Yevheniy Oleksandrovych Rezchenko, tel. (050) 524-8950

https://erecovery.diia.gov.ua

https://erecovery.diia.gov.ua
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