MSEC Reform: Hotlines and Support Tools

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The Ministry of Health of Ukraine provides hotlines to support citizens as part of the reform of the daily functioning assessment system, which replaces the MSEC.

You can get advice every day. from 8:00 to 20:00 at the following numbers:

  • 0 800 505 201 — general hotline of the Ministry of Health on healthcare issues.
  • 0 800 60 20 19 — a specialized line on the implementation of the MSEC reform, the new assessment system, and the operation of the electronic system for assessing a person's daily functioning.

The new assessment system is focused on the needs of the person, promotes rehabilitation, social adaptation and return to active life. More information about the reform can be found on the official website on the Ministry of Health website.

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