The National Bank of Ukraine launched a new specialized section “To the defenders and their families” on the financial literacy website “OK”.
The section was created as part of the project "Financial Literacy for Defenders of Ukraine", which aims to improve the level of financial knowledge of military personnel, veterans and their family members, help them effectively manage their own finances, avoid financial risks and build long-term financial security.
The section already has over 80 information materials on financial literacy. In addition to articles, it contains practical recommendations: checklists, step-by-step algorithms of actions, instructions, templates for financial planning, as well as a navigator with a list of useful contacts and online resources. The materials are combined into eight thematic blocks, including finances during service, budget and savings, banking services, loans and debts, insurance, protection against fraud, and finances for veterans and families of defenders.
The section contains answers to key financial questions, including:
- how to effectively manage personal and family finances during military service, plan a budget and create savings;
- how to use special banking programs, credit benefits, and insurance services for military personnel and veterans;
- how to control loans, deposits and other financial obligations and interact with financial institutions;
- how to protect yourself and your family from fraud, fake fees, and loss of access to accounts due to military circumstances;
- how veterans and their family members can receive grants or preferential financing and start their own business;
- How can a family organize a family budget when a loved one is in the military and maintain financial stability?.
The information presented in the section will enable military personnel and veterans to make informed financial decisions at various stages - during service, during the adaptation period, and after returning to civilian life, and will also help maintain the financial stability of families in wartime.
The content of the section will be constantly updated taking into account the current needs of defenders and their families.
How are the requests of soldiers and their families regarding financial education reflected in the chapter?
Before launching the new section on the “Garazd” website, the National Bank, together with partners, conducted a survey to understand educational requests and find out what financial issues are of greatest concern to military personnel, veterans, and their loved ones. 1,013 respondents participated in the survey, including active military personnel, veterans, and family members of defenders.
The results showed that almost half of the respondents rate their level of financial literacy as average, and 31% respondents admit that their financial knowledge is low or very low. The biggest difficulties relate to such challenges as loans, debt management, understanding financial benefits, fraud protection and family budget planning. You can read the report on the detailed survey results via link.
At the same time, the survey revealed a willingness to learn and a request for practical, applied information adapted to real-life situations in managing personal and family finances.
The study was conducted in two stages. In the first stage, the National Bank collected data from financial market participants to understand what questions and problems military personnel, veterans, and their families most often ask. The second stage involved an online survey of the defenders themselves and their loved ones, which allowed combining professional vision with personal experience and obtaining a holistic picture of the financial challenges faced by defenders and their families. Participation in the survey was voluntary, free of charge, and anonymous.
The results of the study became the basis for creating a new section on the “Garazd” website. The materials are adapted to real-life situations and will allow military personnel, veterans, and their families to confidently navigate financial issues that affect their lives and well-being every day.
For reference
The project “Financial Literacy for Defenders of Ukraine” was initiated by the National Bank of Ukraine in 2025. It is implemented in close cooperation with relevant state bodies, veteran and military organizations, the public sector, financial institutions and educational institutions. The project has brought together more than 60 partners who are committed to helping our defenders cope with the financial challenges they faced during the Russian-Ukrainian war.
Public sector: Ministry of Defense of Ukraine, Ministry of Social Policy, Family and Unity of Ukraine, Ministry of Veterans Affairs of Ukraine, Ukrainian Veterans Fund under the management of the Ministry of Veterans Affairs of Ukraine, Ministry of Justice of Ukraine, Free Legal Aid, Cyber Police, National Securities and Stock Market Commission, PJSC “Ukrfinzhytlo”, Deposit Guarantee Fund of Individuals, National Health Service of Ukraine, State Employment Service, Information Agency “ArmyInform”.
Public sector: Veteran Hub, NGO “Blyzki”, CF “After Service”, BO “CF “VO “Vesta”, NGO “DoLadu”, NGO PC “Princip”, NGO “Legal Hundred”, NGO “Women’s Veteran Movement”, Lobby X, NGO “Association of Entrepreneurs of ATO Veterans”, NGO “Employment Center of Free People”, NGO “PPR “Free Choice”, NGO “Zemlyachki”, Opendatabot.
Education sector: Ukrainian Catholic University (Sociology program), the project “School of the Last Capitalist”, iPlan partnership, Smart Family Office, National Defense University of Ukraine, Military Institute of Taras Shevchenko National University of Kyiv.Financial sector: National Association of Banks of Ukraine, Association of Ukrainian Banks, National Association of Insurers of Ukraine, League of Insurance Organizations of Ukraine, Motor (Transport) Insurance Bureau of Ukraine, JSC “CLEARING HOUSE”, JSC “ASVIO BANK”, JSC “A – BANK”, JSC “BANK ALLIANCE”, JSC “BANK OF INVESTMENTS AND SAVINGS”, JSC “BANK “GRANT”, JSC “BANK “UKRAINIAN CAPITAL”, JSC “CB “GLOBUS”,JSC “EPB”, JSC “Idea Bank”, JSC “INDUSTRIALBANK”, JSC “KREDOBANK”, JSC “CREDI AGRICOLE BANK”, JSC “KRISTALBANK”, JSC “OTP BANK”, JSC “Oschadbank”, JSC “PRAVEX BANK”, PrJSC “BANK FAMILY”, JSC CB “PrivatBank”, JSC “Raiffeisen Bank”, JSC “Ukreximbank”, JSC “UKRGASBANK”, JSC “UKRSIBBANK”, JSC “UNIVERSAL BANK”.