PERSONAL ACCOUNT: WHY IT IS IMPORTANT TO ENTER COMPLETE DATA
Comprehensive data in the Personal Account accelerates the search and identification of prisoners or missing persons. The Coordination Headquarters urges families to enter as much information as possible in the Personal Account. Based on this data, the Coordination Headquarters analysts continue to collect, verify and summarize information about the institutions where Ukrainian military and civilians may be located.
Specific signs play a special role:
– call sign;
– place of residence;
– photo;
– tattoo;
– special features;
– circumstances of the disappearance.
It is precisely these details that often make it possible to establish who the already released defense personnel saw in places of detention. This helps specialists conduct verification and formulate requests for exchange.
A fully completed Personal Account is an additional tool that increases the chances of your loved ones returning.
The Coordination Headquarters expresses its gratitude to the families for their active participation in the interaction and emphasizes the importance of joint efforts to return Ukrainian defenders and civilians home.
Official resource:
https://cabinet.koordshtab.gov.ua/login
ROADMAP FOR ACTION FOR FAMILIES AND FREED FROM CAPTIVES
The Roadmap for Action for families of prisoners of war, missing persons, civilians illegally deprived of their personal liberty, as well as for the Defenders of Ukraine released from captivity is available on the Coordination Headquarters platform.
On the resource you can find:
– action algorithms;
– step-by-step recommendations;
– useful information;
– clarification regarding state support;
– contacts and mechanisms for interaction with authorized bodies.
The roadmap contains separate sections for:
– families of military personnel;
– families of civilians;
– released from captivity.
To support the families of the Defenders of Ukraine, as well as the families of civilians, the Coordination Headquarters is staffed by:
– public reception;
– counseling centers.
There you can get recommendations on priority actions in the event of:
– being captured;
– unlawful deprivation of liberty;
– missing person;
– deaths of loved ones as a result of the armed aggression of the Russian Federation against Ukraine.
The necessary support and assistance can also be provided to released defenders and civilians.
Road map: https://roadmap.koordshtab.gov.ua/
SCAMMERS MANIPULATE FAMILIES OF CAPTIVES AND MISSING PERSONS
The Coordination Headquarters is recording a sharp increase in fraudulent activity against families of prisoners of war and missing persons.
Unknown individuals call relatives of defenders, introduce themselves as officials or employees of institutions in the Russian Federation, and offer to “facilitate” inclusion on exchange lists for money.
The Coordination Headquarters officially emphasizes: all processes related to the search, establishment of the location and release of prisoners of war are carried out exclusively by authorized state bodies.
No “mediators” have and cannot have any influence on the negotiation process.
Any offers of “help for money” are a scam.
We urge families to:
– do not trust unknown persons;
– do not transfer funds;
– do not provide personal data;
– in case of suspicious calls, immediately contact the Coordination Headquarters and law enforcement agencies.
More details: https://koordshtab.gov.ua/fraud-prevention
PSYCHOLOGICAL PRESSURE ON FAMILIES: HOW SCAMMERS WORK
The Coordination Headquarters records cases of psychological pressure on the families of prisoners of war and missing persons.
Criminals exploit people's fear, guilt, and hope by promising help or providing false information about loved ones.
In some cases, the goal is to:
– money laundering;
– obtaining personal data;
– involvement of citizens in illegal activities;
– destabilization of the emotional state of families.
Materials on combating fraud: https://koordshtab.gov.ua/fraud-prevention
OFFICIAL COORDINATION STAFF RESOURCES
Website: https://koordshtab.gov.ua/
Telegram:https://t.me/Koord_shtab
YouTube: https://www.youtube.com/@koordshtab_press
Road map: https://roadmap.koordshtab.gov.ual
Materials on combating fraud: https://koordshtab.gov.ua/fraud-prevention
