Veteran PRO, the only digital platform for veterans and their families, has launched in Ukraine

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The Government of Ukraine, acting on the instructions of the President of Ukraine, presented Veteran PRO — a state digital platform for veterans and their families, which collects all information about benefits, programs, services, and opportunities in one place. The project is implemented by the Ministry of Veterans Affairs of Ukraine.

The platform was created to make government support simple, understandable, and accessible. Veteran PRO brings together in one place information about programs for treatment, rehabilitation, prosthetics, education, employment, housing, sports, business development, social protection, and other areas.

The user selects their status — veteran, person with a disability as a result of war, family member of a deceased Defender — and receives a personalized itinerary with step-by-step instructions. Each stage is linked to the corresponding sections, which contain a description of the services, requirements, links to services, and contacts of responsible institutions.

The platform is designed to reduce bureaucracy and increase trust in government services. Veterans and their families can quickly find the information they need, receive services online, or consult with support specialists.

Veteran PRO will soon be expanded: an AI chatbot for quick consultations, regional programs with unique offers for each region, a catalog of business discounts, and full integration with the "Diya" platform will appear.

Veteran PRO is a step towards a digital state without barriers, where support for veterans becomes simple, understandable, and accessible to everyone.

The platform is available at the link: veteranpro.gov.ua

Step-by-step instructions on how to use it and what features are available on the platform

How to use Veteran PRO

  1. Go to the website veteranpro.gov.ua;
  2. Select status (veteran, person with a disability as a result of war, family member of a deceased person);
  3. Get acquainted with available programs, services and step-by-step instructions;
  4. Get the service online or contact a support specialist.

Who is Veteran PRO designed for?

  • veterans;
  • people with disabilities as a result of war;
  • families of the fallen Defenders;
  • specialists in supporting veterans;
  • representatives of local authorities and veterans' organizations.

One platform — many possibilities

Veteran PRO consolidates information about all government programs, services, and resources that were previously scattered.

Just choose your status and the system automatically creates a personal route: from receiving documents to studying, working, getting treatment, or opening your own business.

Key benefits of Veteran PRO
  • A single state portal for veterans and their families: all information is collected in one place, no need to search dozens of sites.
  • A complete picture of available services and programs.
  • Personalization: content is adapted to the user's status (UDB, OIVV, family member of the deceased).
  • Clear route: step-by-step instructions help you quickly navigate the procedures and avoid getting lost.
  • Reduction of bureaucracy: instructions are clear and structured, it is clearly defined who is responsible and where to turn.

All information is grouped by areas:

  • Health and recovery (treatment, prosthetics, dentistry, rehabilitation, psychological care).
    • Social protection and financial support (social services, benefits, pensions, adaptation).
    • Housing and infrastructure (housing programs, land plots, car provision).
    • Transport and utility benefits (preferential travel, discounts on utility services, car insurance).
    • Documents and status (issuance of a certificate, updating data, restoration of documents).
    • Education and work (employment, retraining, training programs, vouchers).
    • Tax and administrative benefits (tax exemptions, benefits for budget payments).
    • Sports and competitions (veteran sports, sporting events and competitions).
    • Grants and business support (grants, microfinance, business communities).

Each block contains descriptions of services, clear "how to" instructions, links to obtain the service, and additional information.

How to get started with the platform?

A separate section "Your Path" has been created.

It helps those who are not sure which section to look for the information they need.

Just select a status and get a personal route — a step-by-step instruction that shows:

  • where to start (how to confirm status, where to contact);
  • how to transition to medical, social, educational or housing programs;
  • What to do next and what opportunities does the state open up?.

Each stage is linked to the corresponding sections of the platform so that veterans do not get lost in the information they are looking for and can move confidently, step by step.

What's next?

The Ministry of Veterans Affairs team is constantly developing the platform. Coming soon:

  • more useful information on the platform;
  • AI chatbot for quick consultations;
  • regional programs with unique opportunities for each region;
  • catalog of business discounts and partnership offers.

Veteran PRO is more than a website

This is a digital assistant that guides you through all the steps of state support: from rehabilitation and education to your own business or sports.

Simple. Clear. In one place.

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